Shipping Policy
Where We Ship
MumzMart ships within the United Arab Emirates and internationally to most countries worldwide.
Shipping Rates
| Destination | Rate |
|---|---|
| United Arab Emirates | AED 35 flat rate |
| International - 0 to 1 kg | AED 150 |
| International - 1 to 2 kg | AED 165 |
| International - 2 to 3 kg | AED 180 |
| International - 3 to 4 kg | AED 195 |
| International - 4 to 5 kg | AED 210 |
| International - 5 to 10 kg | AED 285 |
| International - 10 to 20 kg | AED 435 |
International rates are based on package weight and calculated automatically at checkout via Emirates Post (EMS). For orders over 20kg or for large/bulky items (such as furniture), please contact us before ordering for a custom shipping quote.
Delivery Times
Orders are typically processed and handed to our shipping carrier within 1-3 business days of purchase.
- Within the UAE: Estimated 1-3 business days after dispatch.
- International: Estimated 7-21 business days after dispatch, depending on destination and customs processing.
These are estimates, not guarantees. Delivery can take longer due to customs clearance, local carrier delays, or events outside our control.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees charged by your country upon arrival. These charges are the responsibility of the buyer and are not included in our shipping rates or the item price. We recommend checking with your local customs office for details before ordering.
Tracking
You'll receive a tracking number by email once your order ships. Please allow up to 48 hours for tracking information to update.
Questions
Contact us at Admin@mumzmart.online with any shipping questions.